Trade terms

Terms of business

Provider:

KDS Sedlčany - knife manufacturing cooperative

Sedlecká 570, 264 12 Sedlčany

Business Register no.: 00028215

Tax ID: CZ00028215

Tel.: +420,318,841,961

Fax: +420,318,841,981

e-mail: obchod@kds.cz

Prices of the goods

- prices according to the current price list at the time of ordering apply

- all prices are stated including VAT

- with each order of goods the supplier will issue a tax document that will be sent to the buyer with the goods

- if the goods are collected in person, the tax document will be provided at the place of collection and the buyer shall check it when taking possession of the goods

How the goods are ordered

- goods can be ordered on-line directly into your shopping cart

- goods can be ordered by phone via the number +420 318 841 961 (in this case you have to state the product number or the precise name of the product),

by e-mail at obchod@kds.cz or by fax via the number +420 318 841 981

Transport for free

In cases of purchases exceeding 1500 CZK we provide transport within the Czech republic FOR FREE

In cases of purchases exceeding 2000 CZK we provide transport to Slovakia FOR FREE

Missing goods

- if any goods from your order are not currently in stock at we will inform you by phone or by email, therefore it is necessary to include your telephone number or e-mail in your personal data. We will inform you about the date of delivery or offer a replacement for missing goods.

Business Register number, Tax ID, VAT

- both individual persons and firms may shop through our e-shop. In the case of firms, it is necessary to send - by post, e-mail or fax - a copy of your trade licence, your statement from the business register or your certificate of VAT ID to the aforementioned address.

Cancellation of orders for contracts concluded outside business premises

• the order sent, i.e. the contract concluded, is binding for both parties and is an expression of the free will of the parties involved
• however, it is possible to withdraw from the contract within 14 days of receipt of the shipment, this also applies to withdrawal before receipt of the shipment in question
• the 14 day period starts on the first day following the day of receipt of the complete consignment, or the last part of the consignment according to the contract if the consignment is divided into several parts
• if there is any mistake in the conclusion of the contract, please contact us immediately and we will resolve the situation by agreement before the goods are dispatched
• the above does not apply in cases where this is excluded by law (e.g. unique goods, mixing with other goods, perishable goods, hygiene and health reasons, goods from a public auction, etc.)
• the so-called 14 day cooling-off period is a period which replaces the opportunity for the necessary familiarisation with the characteristics and functions of the goods, as if you were trying them on in a bricks-and-mortar shop, otherwise it is the normal use of the goods, which reduces their value due to wear and tear and possible damage, which is a reason for reducing the amount to be refunded, but this does not remove the possibility of withdrawing from the contract
• we recommend that the returned goods are unused, in their original intact packaging and accompanied by a proof of purchase for unambiguous identification of the case
• the reduction of the refunded amount will not be made in the case of receipt of goods damaged covertly (damage is not visible at first sight) and obviously, e.g. packaging (even if it does not affect the goods) in such a case it is necessary to write to the carrier in the accompanying documents and have it confirmed (damage due to the carrier), in the case of major damage to the goods do not accept the shipment
• if you withdraw from the contract, notify the seller in writing or electronically at obchod@kds.cz, indicating the contract number to identify the case, stating that you are withdrawing from the contract within 14 days, the date and signature
• send the returned goods to the supplier at your own expense within 14 days from the date of withdrawal
• the Supplier will refund the funds in accordance with the above text, including the initial shipping costs, within 14 days of receipt of the returned goods

If you need more information concerning ordered goods, contact us and we will gladly provide any information required.